Return Policy 

Plants 

Please contact us with seven days of purchase. emilee@theplantconnector.com  All plants will be inspected and if they appear to be altered we reserve the right to refuse the return. We can not accept a return if the plant has been repotted in soil that was not purchased from us, or treated with any chemical. We hand select and inspect every plant that comes into the shop, we  put a lot of love into our plants, so we need to make sure they're returned with the same care.  Once the return is accepted we will issue you a store credit. ​

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All other merchandise,  if the item has not been used and is sellable we will accept the return within 30 days for either a store credit or a full refund. 

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Thank-you for your support. It means a lot.